Business Intelligence Analyst

4 weeks ago

Johannesburg, Gauteng, South Africa IOCO Full time
Job Title: Business Intelligence Analyst

We are seeking a highly analytical and detail-oriented Business Intelligence Analyst to join our team. The successful candidate will have a strong foundation in statistical analysis, data modeling, and business intelligence.

Key Responsibilities:
  • Run reports on BI Tool for the UK/Europe Customer Base and any ad-hoc reports required.
  • Develop and maintain reports using datasets provided by the Data Team.
  • Analyse data to provide insights and trend analysis to support business growth and customer satisfaction.
  • Identify potential impacts to the business as a result of business change.
  • Provide data to support measurement of performance KPIs.
  • Create reports for weekly, monthly, and annual governance meetings, working closely with the Customer Engagement Team.
  • Ensure data accuracy and integrity and investigate and raise integrity issues with IT and line manager.
  • Support in the preparation of business cases.
  • Reporting.
Requirements:
  • 3 years' experience in a related field, i.e., Data Visualization and Analytics.
  • Consolidation of data from multiple data sources.
  • Internal and external stakeholder management enabling delivery of business objectives.
  • Working with businesses to shape and improve operational efficiency and performance.
  • Power BI or Tableau.
Advantageous:
  • Experience in a retail environment.
  • Data Modelling.
  • MS Excel/PowerPoint.
Qualifications:
  • Matric/Grade 12.
  • Educated to degree level or equivalent.
Personal Attributes:
  • Computer literacy:
    • Reporting/Dashboard Tool (Power BI or Tableau) - Good knowledge and experience are required.
    • MS Excel - must have demonstrable skills either through certification or experience; preferably Advanced Level.
    • MS PowerPoint - must be able to summarise data analysis to communicate key messages in an engaging manner.
    • MS Word to enable report writing.
    • Sound knowledge of business models, preferably in a retail environment.
    • Able to assimilate new information quickly and understand business impact.
    • Ability to present analysis and insights as required, both internally and externally to individuals and groups.
    • Well-developed interpersonal skills to enable teamwork and a customer-oriented approach.
    • Effective written communication skills.
    • Data modeling would be an advantage.
  • Attributes:
    • Critical thinking skills - interpret, evaluate, and analyze data; make judgments on whether something is right or wrong.
    • Analytical and methodical - logical thinker; able to identify issues, trends, and solutions.
    • Ability to work under pressure and organize work to meet deadlines.
    • High level of accuracy with attention to detail.
    • Precise, structured, and disciplined.
  • Behavioural:
    • Results driven - Completion of tasks to drive resolution of issues and continuous improvement.
    • Well-developed time management, planning, and coordinating skills.
    • Ability to cope with and handle variable workload which can be heavy at times.
    • Proactive and creative thinker with tenacity and drive for achievement.
    • Able to self-correct and be flexible/ adapt to change.
    • Ability to work without close supervision.
    • Ability to work as part of a team.
    • Ethical and honest.

Other information applicable to the opportunity:

  • Permanent Position.
  • Location: Remote but able to commute to Head Office as and when required (JHB, Bryanston).

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