Barista Specialist

3 weeks ago


Pretoria, Gauteng, South Africa HR Supreme Full time
Job Summary

At HR Supreme, we are seeking a skilled and enthusiastic Barista to join our team. As a Barista, you will be responsible for preparing and serving a variety of coffee drinks, as well as maintaining a clean and welcoming environment for our customers.

Key Responsibilities
  • Coffee Preparation
    • Prepare and serve coffee drinks using our proprietary recipes and techniques.
    • Ensure consistency and quality of each coffee drink prepared.
    • Clean and maintain equipment, including espresso machines and grinders.
  • Customer Service
    • Greet all customers with a friendly and welcoming demeanor.
    • Provide exceptional customer service by understanding customer needs and providing recommendations when necessary.
    • Handle customer complaints professionally and resolve issues promptly.
  • Cash Handling
    • Process payments accurately using our cash register system.
    • Ensure that the cash register is balanced at the end of each shift.
    • Follow company procedures for opening and closing the cash register.
  • Product Knowledge
    • Maintain up-to-date knowledge of our coffee products, brewing methods, and trends.
    • Provide information about our coffee blends, preparation methods, and various products offered in our store.
  • Inventory Management
    • Assist with ordering and restocking coffee beans, milk, and other supplies.
    • Monitor inventory levels and notify management when supplies are low.
  • Cleanliness
    • Maintain cleanliness and organization of our coffee shop.
    • Follow health and safety guidelines when handling food and beverages.
    • Ensure that the work area is clean and sanitized throughout each shift.
  • Teamwork
    • Collaborate with other team members to ensure smooth operation of our coffee shop.
    • Assist in training new employees when necessary.
  • Compliance
    • Adhere to all company policies and procedures.
    • Comply with all health and safety regulations.
Requirements
  • Previous experience as a Barista or in a similar role is preferred.
  • Knowledge of coffee brewing methods and equipment is essential.
  • Excellent customer service skills and strong communication skills are required.
  • Ability to work in a fast-paced environment and attention to detail are necessary.
  • Ability to stand for long periods and lift up to 20 pounds is required.
Working Conditions
  • The Barista will work in a café environment with a high volume of customers.
  • May require early morning, late evening, weekend, and holiday shifts.
Physical Requirements
  • Ability to lift up to 20 pounds.
  • Standing for extended periods.
Education
  • High school diploma or equivalent is required.
Experience
  • Experience in a café or food service environment is preferred.


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