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Analytical Quality Professional
2 weeks ago
Sutherland is a dynamic and fast-paced organization that is committed to delivering exceptional results to our clients. We are currently seeking an Analytical Quality Professional to join our team.
About the RoleThe Analytical Quality Professional will be responsible for evaluating and documenting customer transactions to ensure accurate and consistent information is provided to customers. This individual will work closely with our cross-functional teams to develop strategies based on accurate and meaningful data reports and analysis.
- Key Responsibilities:
- • Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
The ideal candidate will have strong analytical skills to interpret data, identify trends, and make suggestions for improvements. Strong verbal and written communication skills are also essential to communicate in a clear, constructive, and professional manner.
RequirementsTo be successful in this role, you will need six months of experience in process transformation and a proactive ability in developing trust and professional rapport with employees and team members.