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Customer Service Liaison

2 weeks ago

Pretoria, Gauteng, South Africa Sage Hospitality Group Full time
About the Job

The Area Sales Coordinator role at Sage Hospitality Group is an exciting opportunity to work in a fast-paced environment and contribute to the success of our Sales team. Based in San Francisco, this temporary role will involve supporting Hotel Zeppelin, Hotel Zelos, and Hotel Zetta teams.

Main Responsibilities
  • Assist the Sales team in responding to customer inquiries and resolving issues promptly and professionally.
  • Prepare and maintain accurate records, reports, and files to ensure efficient client service.
  • C Coordinate all group and wedding events booked by the sales manager/DOS, ensuring timely communication and follow-up with stakeholders.
  • Collaborate with hotel departments to deliver seamless meeting and event experiences.
Essential Skills and Qualifications
  • Previous experience in sales, hospitality, and administrative roles is desired.
  • Proficiency in Microsoft Office applications, including Word, Excel, Publisher, and PowerPoint.
  • Excellent communication and interpersonal skills, with ability to multitask and prioritize tasks effectively.