Help Desk Solutions Expert

Help Desk / Technical Support Agent – Johannesburg.Duties and Responsibilities:Attend to all incoming technical calls on the technical help-desk within agreed service levels.Remotely investigate/troubleshoot system and network problems and diagnosing and solving hardware or software faults clients might have.Taking clients/field technicians through a...

Job Overview:We are looking for a motivated Help Desk Agent to join our support team at Exceed HR and Recruitment. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their needs are met promptly and efficiently.Main Responsibilities:Respond to incoming technical calls and emails, resolving issues and...

The ideal candidate will have a proven track record of providing exceptional IT support and will possess excellent communication, problem-solving, and leadership skills. As the ITSM Help Desk Lead, you will be responsible for ensuring that our customers receive timely and effective assistance with their technical issues.About Our CompanyITC Worldwide, LTD....

Are you a highly skilled Help Desk Specialist looking for a new challenge? We're seeking an experienced Shipping Support Agent to join our team at Parcelvision! As a key member of our customer service team, you'll be responsible for providing exceptional support and resolving complex customer queries.Responsibilities and RequirementsAs a Shipping Support...

This is an exciting opportunity to work as a Junior IT Help Desk professional in a fast-paced environment.About the Role:You will be responsible for answering, evaluating, and prioritizing logged requests for assistance from users requiring assistance with catalog of services requests.You will log and track calls using incident and problem management...

About the RoleThe Technical Help Desk Professional will play a critical role in supporting our customers by resolving technical issues efficiently and effectively. You will work closely with our service desk and other support teams to achieve deliverables and ensure seamless customer experiences.

Job DescriptionWe are on the hunt for a talented Technical Help Desk Representative to join our team! As a Technical Help Desk Representative, you will provide live support through voice and chat channels, ensuring timely responses and resolutions for all customer inquiries.You will assist customers via inbound calls, chat, and email, solve problems...

Help Desk Team Member OpportunityWe are seeking a highly motivated Help Desk Team Member to join our technical support team. As a key contributor, you will provide exceptional support to our users and play a critical role in maintaining the highest level of service quality.Key Responsibilities:Provide first-level technical support to users via phone, email,...

**Job Description**We are seeking a highly skilled Technical Support Specialist to join our team at Exceed HR and Recruitment.This role will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in Information Technology, excellent communication skills, and the...

About the RoleWe are seeking a Help Desk Resolution Specialist to join our team at TalentCru. As a key member of our Services Desk Department, you will be responsible for delivering exceptional support services to our clients.Key ResponsibilitiesCase Management:Monitor calls logged from Cash Connect on the Cash Connect Wallboard.Assign calls to respective...

Totality Services is a leading provider of IT support services to small and medium-sized businesses in London. We're looking for a talented Service Desk Analyst to join our team in Johannesburg, supporting our clients through email, telephone, and remote desktop.The successful candidate will have a solid background in troubleshooting end-user IT issues, new...

We are seeking an experienced Alternative Power Solutions Expert to join our team and help our clients navigate the complexities of the renewable energy market.About the Role:This is an exciting opportunity for a sales professional to join our team and contribute to the growth of the renewable energy sector.Key Skills:Strong sales and marketing...

Job Title: Service Desk Expert - Motor Industry About the Role: We are seeking a highly skilled Service Desk Expert to join our team at the Motor Industry Bargaining Council. In this role, you will be responsible for delivering exceptional customer service to all stakeholders, handling customer calls, and resolving issues efficiently. Key...

Job Summary: We are seeking a highly skilled Technical Solutions Expert to provide expert technical support to executives, ensuring confidentiality and swift resolution of issues.About the Role: As the primary point of contact for all technology-related matters, you will deliver solutions to both technical and non-technical users. Your specialization in MS...

Job DetailsWe are currently seeking a skilled Cash Connect Support Consultant to become an integral part of our talented team at TalentCru's Services Desk Department. As a key player, you will provide excellent support services to our clients and contribute significantly to the department's success.This position is a project-based 3-month contract, offering...

Job DescriptionAs a Customer Support Specialist, you will be responsible for providing excellent support via phone, email, live chat, and SMS to ensure positive experiences and build long-lasting relationships.You'll work closely with internal teams and clients to meet specific goals and KPIs while upholding high standards of customer care.$4/hour +...

About the Role:">We are looking for a highly skilled and experienced Front Desk Coordinator to join our team at Oxyon Human Capital Solutions. As a Front Desk Coordinator, you will be responsible for managing the front desk operations, answering phone calls, and greeting clients and visitors.">Key Responsibilities:">Answering phone calls and directing them...

About the Role:The Inspired Education Group is seeking a highly skilled Technical Support Engineer to join our South African IT Operations team. In this dynamic environment, you will work alongside our multinational group's various schools to transfer best practice knowledge between locations.As a key member of our global standardisation initiative, you will...

We're on the hunt for a seasoned Parcel Delivery Expert to join our team! As a Help Desk Specialist, you'll play a vital role in ensuring our customers receive exceptional support and timely resolutions to their queries.Job DescriptionYou will be responsible for handling customer inquiries, escalating complex issues to relevant teams, and maintaining...

About Terra Firma:">We deliver innovative solutions to combat climate change.We focus on providing solutions to Commercial and Industrial (C&I) customers across Southern Africa.Job Description:">This role involves providing IT technical support, advice and guidance for all internal users by analyzing, evaluating and troubleshooting network and general IT...