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Dutch Speaking Business Travel Consultant

2 months ago

Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

Job Title: Dutch Speaking Business Travel Consultant

Job Type: Fulltime

Location: Cape Town

Workplace: Onsite

Job Description:

Our clients team has a vast and in-depth knowledge gained from years of real-world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery, and enhancing customer experience. Our clients purpose is to support the growth of UK businesses and increase operational efficiencies through the deployment of flexible, rapid, and low-cost solutions that deliver real business outcomes.

Key Responsibilities:

  • Manage a portfolio of existing clients and accounts
  • Offer first-class customer service at all times
  • Provide a variety of quotations to clients, not favoring one airline/supplier
  • Follow up quotations each morning to ensure we have provided what was required and offer any further help
  • When a quotation is canceled, try to find out if there is anything we could have done differently
  • Take card payments from clients
  • Work with Business Account Managers to maximize opportunities and pass on relevant leads
  • Work closely with both Ticketing and Finance to ensure reservations/tickets are issued without any problems
  • Understand key products, services, and unique selling points

Requirements:

  • Fluent in Dutch
  • Travel experience is advantageous

Remote Work: No