Fault Management Expert

1 day ago


Johannesburg, Gauteng, South Africa FACT Full time
Job Details:

We are seeking a highly skilled Fault Management Expert to join our team at FACT. This is an exciting opportunity for individuals who are passionate about delivering exceptional network services and have a strong background in telecom engineering.

About the Role:

The successful candidate will be responsible for managing network faults, monitoring fault handling, and escalating problems as needed. They will also supervise personnel to ensure efficient ticket distribution, escalation, and closure in accordance with contract requirements.

This role requires strong analytical skills, excellent communication abilities, and the ability to work effectively under pressure. The ideal candidate will possess good knowledge of post-processing tools like TEMS and Actix, as well as basic understanding of technology (2G/3G/4G/5G) and RF KPIs.

Required Skills and Qualifications:
  • Proficiency in excel
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork abilities
Estimated Salary:

$95,000 - $130,000 per year, depending on experience.



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