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Operations Leadership Position

2 weeks ago

Durban, KwaZulu-Natal, South Africa Minacs Full time
About the Role

This exciting opportunity presents a chance to work in a fast-paced environment, driving business outcomes and making a meaningful impact on the company's success.

Job Overview

The Senior Operations Excellence Lead will be responsible for developing and implementing strategic plans that drive business growth and innovation. This role involves working closely with cross-functional teams to measure and report on key account objectives, spearheading people objectives through recruitment, training, quality, and engagement initiatives, and ensuring compliance framework standards are met.

Responsibilities and Expectations:
  • Develop and Implement Strategic Plans: Drive business growth and innovation by creating and executing strategic plans.
  • Measure and Report Key Account Objectives: Provide actionable insights to stakeholders by measuring and reporting on key account objectives.
  • Spearhead People Objectives: Develop and implement strategies for recruitment, training, quality, and engagement initiatives.
  • Ensure Compliance Framework Standards: Meet and adhere to compliance framework standards and policies.
  • Grow and Develop a High-Performing Team: Promote a culture of excellence and collaboration within the team.
Requirements:

The ideal candidate will have at least 5 years' experience in a senior Operations Manager position with a proven track record of delivering high-quality results. They must possess excellent communication and negotiation skills, with prior experience shaping and formulating operational strategic plans. Additionally, demonstrable experience in senior stakeholder management, driving business growth and development is essential.