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Four-Star Hotel General Manager

2 weeks ago


Moses Kotane Local Municipality, South Africa Three Rivers Lodge Full time
Luxury Hospitality Operations Role

We are looking for an experienced hospitality professional to join our operations team at Three Rivers Lodge, a prestigious 4-star resort. As the Operational Manager, you will be responsible for leading our team to deliver exceptional guest experiences and drive business growth. The ideal candidate will have a strong background in hospitality management, business acumen, and financial management.

A proven track record of driving revenue growth, optimizing operational efficiency, and enhancing property profitability is essential for this role. Excellent communication, interpersonal, and problem-solving abilities are also required. We value knowledge of industry trends, best practices, and emerging technologies in hospitality management.

Responsibilities:
  1. Lead a team of hospitality professionals to achieve exceptional guest satisfaction and loyalty.
  2. Oversee all aspects of lodge operations, including guest services, housekeeping, and maintenance.
  3. Manage culinary and service teams to deliver exceptional dining experiences.
  4. Coordinate and execute events, conferences, and weddings, ensuring every detail is meticulously attended to.