Retail Sales Representative
5 days ago
This role involves being an ambassador for TFG, offering amazing customer experiences and exceeding customer expectations by identifying and providing the best possible solutions.
Responsibilities:- Act as a brand ambassador and deliver exceptional customer service.
- Identify opportunities to exceed customer expectations and provide tailored solutions.
- Maintain sales performance against targets and stay up-to-date with the latest décor and fashion trends.
- Sell a diverse product range and keep customers informed about new products and promotions.
- Search for opportunities to increase sales and improve customer satisfaction.
- Assist with stock replenishment to ensure stores are well-stocked at all times.
Qualifications & Experience:
- A Grade 12 (Matric) qualification is required.
Key Skills:
- Prioritise customer needs and build strong relationships.
- Work effectively in a fast-paced environment and be target-driven.
- Communicate effectively both verbally and in writing.
- Multitask and work independently to achieve goals.
- Take initiative and show a high level of attention to detail.
- Build customer loyalty through excellent customer service delivery.
- Navigate customer challenges and negotiate sales effectively.
Behaviours:
- Adhere to company standards and ensure quality in all interactions.
- Continuously seek opportunities to improve processes and services.
- Analyse complex situations to make effective decisions.
- Drive results and persevere in challenging situations.
- Deliver exceptional customer service and meet customer expectations consistently.
- Plan and organise tasks effectively using a structured approach.
- Build relationships and network with customers and colleagues.
Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
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