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General Management Position

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Ingoodcompany Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our restaurant team. As a key member of the Ingoodcompany management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of the restaurant.

Key Responsibilities:
  • Manage and develop a team of staff to deliver exceptional customer service and drive sales growth
  • Oversee the day-to-day operations of the restaurant, including inventory control, cash handling, and stock management
  • Develop and implement effective marketing strategies to attract new customers and retain existing ones
  • Prepare and manage budgets, forecasts, and reports to ensure the restaurant's financial performance is meeting targets
  • Maintain high standards of food quality, presentation, and hygiene to ensure customer satisfaction and compliance with regulatory requirements
Requirements:
  • A minimum of 2 years' experience in a senior management role within the hospitality industry
  • Proven track record of success in leading teams, achieving sales growth, and improving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers
  • Aptitude for financial planning, budgeting, and analysis, with the ability to make informed business decisions
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple projects simultaneously