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Product Development and Support Engineer in Cape Town

1 week ago

Cape Town, Western Cape, South Africa Network Contracting Solutions Full time
About the Role

Network Contracting Solutions seeks a highly skilled Product Support Engineer to drive the success of our products in the market.

Main Responsibilities
  1. Design, develop, and implement product support solutions to meet customer requirements.
  2. Analyze product failures and develop recommendations for improvements.

In this challenging role, you will have the opportunity to work on complex problems, apply creative solutions, and collaborate with cross-functional teams to achieve business objectives.

The ideal candidate will possess excellent problem-solving skills, a strong understanding of mechanical and electrical systems, and effective communication and interpersonal skills.

You will be responsible for ensuring timely and effective resolution of customer complaints and improving overall customer satisfaction.