Global Customer Liaison

5 days ago


Cape Town, Western Cape, South Africa Impact Full time

About Our Team

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We're a global community of innovators and problem-solvers passionate about making a difference in business and beyond. Our team is dedicated to delivering exceptional support and guidance to our customers, empowering them to succeed in the digital landscape.

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Your Job Description

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You will be responsible for:

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  • Working closely with clients to understand their needs and provide tailored solutions">
  • Guiding clients in getting the most out of our platform">
  • Liaising with product and engineering teams to solve recurring customer problems">
  • Collaborating with cross-functional teams to drive efficiencies internally and elevate customer experience">
  • Contributing to the improvement of internal and customer-facing knowledge base">
  • Providing exceptional support via live chat, tickets, and one-on-one screen share sessions">
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Benefits and Perks

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  • A competitive compensation package and comprehensive benefits">
  • Ongoing training and development opportunities to enhance your skills">
  • The chance to make a meaningful impact on our customers' success">
  • A dynamic work environment that fosters collaboration and innovation">
  • The flexibility to work from home and enjoy a healthy work-life balance">
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We are an equal opportunity employer committed to diversity and inclusion.



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