Academic Operations Director

2 weeks ago


Cape Town, Western Cape, South Africa 2U Full time

About the Opportunity

We are seeking an Academic Operations Director to join our team. In this role, you will be responsible for overseeing the academic operations of multiple university programs. You will leverage extensive professional knowledge, business expertise, and the ability to balance both ground-level and high-level stakeholder needs in conjunction with 2U's mission.

Key Responsibilities:

  1. Develop and implement strategic plans to support academic operations across multiple university programs.
  2. Manage a team of professionals to ensure timely and effective execution of academic operations.
  3. Collaborate with cross-functional teams and third-party vendors to escalate as needed to promptly resolve faculty concerns.
  4. Ensure compliance with regulatory requirements and maintain accurate records.

Required Qualifications:

  • Bachelor's degree required; relevant master's degree preferred.
  • At least five years of experience in academic operations or a related field.
  • Tech-savvy and comfortable with new technologies, particularly Zoom, Salesforce, and industry-standard learning management systems.
  • Ability to quickly learn and acclimate to new technologies and systems.


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