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Risk and Compliance Specialist

3 weeks ago

Cape Town, Western Cape, South Africa FreshTalent Full time

Job Summary: FreshTalent is looking for a Risk and Compliance Specialist to join our team. As a key member of our Risk and Compliance team, you will play a crucial role in supporting in-house programs such as AML/KYC/CFT compliance, financial crime compliance, and card network compliance.

About the Role: In this position, you will be responsible for managing and optimizing the daily operations of our operational compliance teams. This includes leading the execution of AML transaction monitoring, disputes and fraud management processes to identify, investigate, and report suspicious activities.

Key Responsibilities:

  • Oversee customer onboarding, due diligence, and periodic reviews to ensure compliance with regulatory and policy requirements
  • Ensure KYC documents and data are thoroughly validated to meet compliance standards
  • Develop and enhance fraud management strategies, balancing risk reduction with a seamless customer experience
  • Manage complex fraud investigations, coordinate with law enforcement when needed, and oversee transaction disputes to ensure timely, compliant resolutions

Requirements:

  • 9+ years of KYC/AML compliance operation or financial crimes experience
  • Strong understanding of payment systems, chargeback rules, and regulations (e.g., Visa/Mastercard chargeback guidelines, PSD2, etc.)
  • Relevant experience in fraud prevention, fraud risk management, and building/managing fraud management teams
  • Experience in transaction disputes, chargeback management, fraud prevention, or a related area within fintech, banking, or payment processing industries
  • Strong leadership skills with the ability to motivate and develop a team
  • Sound business judgment, proven ability to influence others, strong analytical skills
  • Willingness to travel across Africa