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Operations Manager Lead

1 week ago

Pretoria, Gauteng, South Africa HR Genie Full time

Job Description:

About Us

At HR Genie, we are committed to delivering exceptional fitness experiences. Our team is passionate about providing a welcoming environment that fosters growth and success for our members and staff.

We invite you to join our team as a Regional Operations Manager. In this role, you will play a crucial part in ensuring the smooth operations of our facilities.

Key Responsibilities
  • Manage day-to-day facility operations, including maintaining brand standards, club look and feel, and facility upkeep.
  • Lead and resolve member queries related to operations, demonstrating excellent communication skills.
  • Collaborate with staff to develop and implement strategies for improving service quality and member satisfaction.
  • Oversee staff performance and morale, promoting a positive work environment.
  • Monitor consumable stock control and optimize operational efficiency.
Requirements
  • Demonstrated experience in general management, sales, and operational roles.
  • Able to manage multi-disciplined teams effectively.
  • Possess a passion for standards and cleanliness.
  • Relevant industry experience is advantageous.
  • Able to work at peak times, including evenings and weekends.