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Regional Sales Manager Lead

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Findojobs South Africa Full time
Job Description

We are seeking a seasoned Regional Sales Manager to join our East London team.

Main Responsibilities:
  • The successful candidate will be responsible for developing service station business plans in conjunction with retailers.
  • They will execute these plans, monitor achievements, and take corrective action to ensure performance meets key performance indicators.
  1. Maintain monthly calls in line with an agreed agenda.
  2. Ensure optimal resource allocation.
Provide market intelligence to management and serve as the point of contact for retailers on operational issues.Ensure dealer compliance with organisational and regulatory requirements:
  1. Prompt payment for product in line with company policy.
  2. Evaluate Customer Service Agents and image stewardship.
  3. Conduct Dealer Satisfaction Index / Relationship Management via Retailer surveys.
  4. Deliver training and subject matter expertise on process and standards.
  5. Achieve accurate wet stock management.
  6. Take corrective action in conjunction with maintenance and logistics teams as required.
Requirements:
  • National Senior Certificate (Grade 12).
  • HIGHER CERTIFICATE / NATIONAL DIPLOMA / DEGREE.
  • 3-5 years customer account management experience in the fuel or related industry.
  • An unendorsed driver's licence.
  • Customer Relationship Management experience from the fuel industry or related.
  • Intermediate computer literacy in Excel, Word, PowerPoint, and Outlook.
  • Familiarity with SHEQ and regulatory requirements within the fuel or related industry.