Retail Store Operations Director

7 days ago


Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

Job Summary

We are seeking an experienced Assistant Store Manager to lead our store operations and drive sales growth. The ideal candidate will have a strong background in retail leadership, excellent communication skills, and the ability to motivate and develop a high-performing team.

Responsibilities

  1. Inventory Management: Ensure effective inventory management, including stock levels, ordering, and receiving.
  2. Sales Growth: Drive sales growth through effective implementation of merchandising standards, marketing initiatives, and promotions.
  3. Team Development: Develop and maintain a high-performing team by facilitating training and development, succession planning, and performance management.
  4. Customer Service: Provide exceptional customer service by exceeding customer expectations, addressing complaints promptly, and fostering a culture of service-minded staff.

Requirements

  • Prior experience in a retail leadership role with a proven track record of driving sales growth and improving customer satisfaction.
  • Strong communication and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions that drive business results.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support career growth.
  • The opportunity to work with a dynamic and supportive team in a fast-paced retail environment.


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