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Human Resources Generalist

1 week ago

Cape Town, Western Cape, South Africa Ananzi Full time

We drive exceptional customer experiences by harnessing our expertise and innovative products. Our portfolio of services empowers global brands to attract, engage, and retain discerning customers.

Purpose of the Job

To provide expert HR support to stakeholders by fostering harmonious labour relations within the company. To assist with developing HR Policies, facilitating recruitment, selection, placement, and onboarding of staff. To devise strategies for staff retention, performance management, recognition, and rewards programs. To promote a safe and inclusive work environment.

Key Responsibilities
  1. Recruitment: Facilitate the recruitment process, advertising, shortlisting, scheduling interviews, interviewing, placing, and onboarding. Provide feedback to successful and unsuccessful candidates. Draft offer letters and contracts. Create new starter profiles on the HRIS. Advise managers on recruitment best practices. Draft contracts and annexures. Conduct criminal and reference checks on LexisNexis. Share new starter details with payroll. Submit transport requests for new starters. Liaise with Chapter2 for external recruitment in line with internal practices. Facilitate and conduct inductions. Draft annexures for internal appointments.
  2. Labour Relations: Ensure compliance with labour legislation including BCEA, Employment Equity, LRA, Skills Development Levies Act, and POPI Act. Advise managers on sound Labour Relations Practices. Facilitate the probation process and ensure migration to permanency or termination. Manage disputes related to employment relationships. Validate and capture warnings on HRIS. Assist Team Leaders and/or Managers in drafting charges. Chair disciplinary hearings. Represent at CCMA, object to con-arbs, and provide legal representation. Assist in Incapacity hearings. Guide Managers in conducting investigations. Advise stakeholders on absence management. Draft and update policies. Stay informed about legislative changes. Assist in issuing warnings and notices for disciplinary hearings. Manage absconsion processes.
  3. Learning and Development: Induct new employees. Deliver Labour Relations Training for new Team Leaders and Managers. Provide Managing Under Performance training for Team Leaders and Managers. Offer HRIS training for new Team Leaders and Managers. Provide Personal Development guidance in line with company levelling.
  4. Payroll: Collaborate with payroll regarding changes to employee salaries and allowances. Generate reports. Prepare UI-19 forms for exiting and existing employees. Manage Maternity leave processes and liaise with payroll. Address employee queries such as payslip requests or related matters. Terminate exiting employees on HRIS. Update payroll termination trackers.
  5. HR Operations: Generate reports for Management. Facilitate and update staff movements on HRIS. Build and maintain relationships with Business Unit managers. Conduct exit interviews. Roll out HR projects on behalf of People and Culture department. Submit Employment Equity reports.
Key Skills and Experience

Requirements:

  • HR or relevant qualification
  • Previous experience in a generalist HR role
  • Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Knowledge and Skills:

  • Sound knowledge of Labour Legislation
  • CCMA procedures
  • HR systems

Skills:

  • Excellent interpersonal and communication skills
  • Problem-solving skills
  • A positive attitude
  • High emotional intelligence
  • Conflict Resolution skills
  • Data interpretation and analytical skills

At Collinson, we aim to create a dynamic and inclusive work environment that fosters growth and innovation. Our commitment to diversity, equity, and inclusion drives our interactions and decisions. We live by our core values: Act Smarter, Do the Right Thing, One Team, Be Insight Led. These values shape our approach to collaboration, problem-solving, and innovation, ultimately benefiting our customers and partners.