Hotel Operations Manager

4 days ago


Benoni, Gauteng, South Africa Phoenix Recruitment Full time
About the Role

The Front Office Manager is responsible for leading the front office team to deliver exceptional customer service and maintain high standards of operational efficiency.

Main Duties
  1. Foster a positive and focused work environment to meet the demands of a fast-paced hotel operation.
  2. Develop and implement strategies to drive revenue growth through optimized room rates and occupancy levels.
  3. Ensure accurate and timely processing of payments, deposits, and rate variances.
  4. Collaborate with the management team to achieve business objectives.
Essential Skills and Qualifications
  • Proven experience in hotel operations, preferably in a Front Office Manager role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Knowledge of Opera Cloud and other relevant software applications.


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