Insurance Consultant

We are seeking a highly skilled and experienced Sales Account Manager to join our team at Tower Group.

This is an exciting opportunity for a talented professional to take on a challenging role that requires strong sales, negotiation, and customer service skills. As a Sales Account Manager, you will be responsible for managing existing client relationships, identifying new business opportunities, and driving growth within the client base.

Your primary goal will be to increase revenue from existing accounts, expand the customer base, and maintain a high level of client satisfaction. To achieve this, you will need to develop and implement effective account management strategies, build strong relationships with clients, and stay up-to-date with industry trends and market developments.

The ideal candidate will have a minimum of 5 years' experience in sales and client service delivery, a relevant formal qualification, and excellent negotiation skills. A valid driver's license and willingness to travel nationally are also essential requirements.

In addition to your technical skills and experience, you will need to possess excellent communication and interpersonal skills, be able to work independently, and be a team player.

• Client Retention & New Business Development:
  • Description: This KPI assesses the Accounts Executive's ability to retain existing clients and bring in new clients to expand the customer base.
  • Metric: Client retention rate, number of new clients acquired.
  • Target: Increase client retention by 10% and acquire a minimum of 5 new clients per quarter.
• Rewards Presentation & Credit Control:
  • Description: This KPI evaluates the Accounts Executive's effectiveness in presenting renewal terms to clients and managing credit control.
  • Metric: Successful renewal presentations, reduction in outstanding debtors.
  • Target: Successfully present renewal terms to 90% of existing clients, and reduce outstanding debtors by 15%.
• Meeting Deadlines & Efficient Service Delivery:
  • Description: This KPI focuses on the Accounts Executive's performance in meeting deadlines for assigned tasks and delivering efficient service.
  • Metric: Timeliness of task completion.
  • Target: Meet or exceed deadlines for 95% of assigned tasks.
• Client Growth & Account Management:
  • Description: This KPI tracks the growth of revenue from existing accounts and highlights the executive's capability in effective account management.
  • Metric: Growth of revenue from existing accounts.
  • Target: Achieve a 10% growth in revenue from existing accounts over the fiscal year.

$60,000 - $80,000 per annum, depending on experience.