Help Desk Agent

**About the Role:**Company Overview:We are Network Recruitment, a leading provider of IT recruitment solutions. We are seeking an experienced Help Desk Professional to join our team.Key Responsibilities:Service Desk Management: Monitor service desk communications (phones and email), ensuring timely response to logged incidents and requests in line with...

Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Technician to join our dynamic team at iOCO. As the first point of contact for IT support, you will deliver swift and effective solutions that keep our operations running smoothly.Key Responsibilities:Provide excellent customer interaction and communicate accurately and timeously...

About the RoleWe're seeking a highly organized and detail-focused IT Help Desk Technician to join our IT Support team.As an IT Help Desk Technician, you will be the first point of contact for our employees' technical queries and concerns.You will troubleshoot, diagnose, and resolve technical issues related to macOS environments, ensuring that our employees...

We have an opening for a Help Desk Consultant in our Customer Support Department.If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town.As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant...

Technical RequirementsAs a Technical Service Desk Agent L1 at Excis Compliance ltd, you will need to possess the following technical skills:Software:Windows OS (Windows 10/11)Office 365Remote desktop tools (e.g., TeamViewer, Remote Desktop)Hardware:Laptop and/or desktop computerMonitor and keyboardPrinter/scanner/copierNetworking:Basic understanding of...

We are seeking a Help Desk Expert to join our team in Cape Town.This role involves providing technical assistance to customers using NMI products, as well as creating and updating knowledge base articles to assist customers.The successful candidate will have a strong understanding of IT systems and technologies, as well as excellent communication and...

We are seeking a skilled IT Support Specialist II to join our dynamic team at Amazon. As a Help Desk Technician, you will be responsible for resolving technical issues related to hardware and software, providing timely assistance to our employees, and contributing to the overall success of our warehouse operations.The ideal candidate will have experience in...

We are seeking a skilled Help Desk Technician to join our team at Buzzblock Recruitment.About the Position:We require a candidate with at least two years of experience in a service desk environment.The ideal candidate will have three years of experience in first-line support or desktop support.A solid grasp of information technology is required.A valid...

We are looking for a Technical Help Desk Professional to join our team at Mindmatch Consulting. As a key member of our Technical IT Services Division, you will play a vital role in supporting our customers and providing a first-class service.Your primary responsibility will be to provide technical support via telephone, email, and remote access, taking...

About the JobAs a Help Desk Professional at Recru-it, you will be responsible for providing technical support to end-users and troubleshooting technical issues.Job Description:Provide technical support to end-users.Troubleshoot technical issues.Collaborate with other IT professionals to ensure efficient operations.Required Skills and QualificationsStrong...

Objective Personnel is looking for a Help Desk Clerk to join our team in Cape Town, offering an engaging and challenging work environment.Key Responsibilities:Respond to customer inquiries via phone, email, or chat, providing timely and accurate support.Log customer interactions and resolve issues efficiently, escalating complex cases when necessary.Work...

About the RoleWe are seeking a Help Desk Manager to join our IT team at Outsourced CFO. The successful candidate will be responsible for providing technical assistance, managing IT equipment setup and maintenance, and ensuring team members have the tools they need to perform at their best.Key Responsibilities:Data Administration and General Hardware...

We're seeking a skilled Technical Customer Service Consultant to join our dynamic Help Desk team at Xneelo.As a key member of our team, you'll play a vital role in delivering exceptional customer service through technical support and assistance.Your responsibilities will include troubleshooting and resolving technical issues related to web hosting, email...

Excis Compliance ltd Job OpportunityWe are looking for an experienced Help Desk Professional who is fluent in French to join our IT team. As a Help Desk Professional, you will provide top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Duties and Responsibilities:Respond to Service Requests: Respond...

Respond to incoming service desk tickets, emails, and calls promptly and professionally.Provide first-line support for hardware, software, and application-related issues.Assist users with account access, password resets, and basic troubleshooting tasks.Troubleshooting and Issue Resolution:Diagnosing and resolving Level 1 technical issues, including desktop...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What you'll do:Excellent customer...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What you'll do:Excellent customer...

We are dedicated to fostering a collaborative environment that encourages growth and innovation. As a Technical Support Consultant, you will work closely with various teams to resolve some of our largest customer escalations and own the communication line across internal and customer-facing teams.Cultivating a Culture of ExcellenceWe believe that exceptional...

Milkor Integrated Systems (Pty) Ltd is an Aerospace company providing innovative solutions across land, sea, air, and cyber domains. Our dedicated team ensures excellence, innovation, and safety in every endeavor.Job DescriptionThe Front Desk Coordinator will act as the first point of contact for visitors and clients, handling front desk operations,...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Hyatt Recency – Cape Town is looking for a Reservations Agent. The candidate will be responsible for responding to communications from guests, travel agents, and referral networks concerning reservations.Creates and maintains reservation records, prepares...