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Business Development Director

3 weeks ago

Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time

Hedz Recruitment Solutions seeks an experienced Business Development Director to drive growth in the designated region.

About the Role :

The successful candidate will be responsible for overseeing sales, operations, technical service, and customer support within the region. Reporting directly to the Chief Commercial Officer, they will play a critical role in driving revenue growth, enhancing operational efficiency, and delivering exceptional customer service.

Main Responsibilities :

Sales Strategy :

  1. Develop and execute strategic sales plans to achieve revenue targets and drive regional market penetration.

Operations Management :

  1. Oversee all regional operational activities.
  2. Ensure compliance with company policies, procedures, and quality standards to maintain operational excellence and meet customer expectations.

Customer Support :

  1. Coordinate technical service activities, including installation, maintenance, and troubleshooting of products, to ensure customer satisfaction and retention.
  2. Serve as a liaison between customers and internal technical teams to address technical inquiries, resolve issues, and provide timely solutions.

Team Leadership :

  1. Provide leadership, guidance, and mentorship to the regional resources, fostering a culture of collaboration, accountability, and high performance.
  2. Recruit, train, and develop talent within the region, ensuring alignment with organisational goals and objectives.

Qualifications :

  1. Bachelor's degree in business administration or related field; MBA or equivalent preferred.
  2. Proven track record of success in regional management, sales leadership, or business operations roles, preferably within the relevant industry or sector.
  3. Strong business acumen, able to analyse market trends, identify opportunities, and develop strategic plans to drive business growth.
  4. Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.