Systems Development Manager
3 days ago
Are you looking for a challenging role that leverages your IT expertise? We are seeking a skilled Systems Development Manager to join our team at Telesure Investment Holdings.
In this role, you will be responsible for designing and developing the GIT Service Management system, ensuring stability and quality. You will analyze requirements, create technical impact documents, and support developers in executing on project requirements.
Key Responsibilities:
- Administration: Produce, update, and provide best practice support on Service Management systems, databases, and other departmental systems.
- Design and Conceptualisation: Research and interpret data, trends, and benchmarks relevant to digital products/services design.
- Analysis of 'As Is' and 'To Be': Support documentation of 'as is' and 'to be' processes and describe changes required to migrate to the 'to be' capability.
- Database/Systems Specifications: Provide information and comments on suitability during approval process for system or database specifications.
- Information Security: Support implementation of security measures such as firewalls or message encryption.
- Testing IT Performance: Analyze performance website/applications software tests and respond to user emails to monitor, diagnose, and correct issues.
Requirements:
Matric/SAQA Equivalent (Essential); Relevant ITIL certification and/or accreditation (Essential). 1-3 years' experience in IT Service Management, managing and operating the function (Essential).
What We Offer:
We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our organization.
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