Technical Operations Manager
3 weeks ago
We are seeking a highly skilled Technical Operations Manager to join our team at Prostaff Holdings. In this role, you will be responsible for managing company expectations, ensuring timely resolutions, and providing exceptional customer support.
Key Responsibilities- Manage job cards and ensure timely resolutions.
- Provide technical guidance and support to clients.
- Communicate effectively with internal staff and customers.
- A minimum Grade 12 is essential for this role.
- A Degree, Diploma or Certificate in a technical field and management is essential for this role.
- Previous experience working in a similar role is required.
- Strong understanding of the company's products/services is necessary.
- Strong technical aptitude with a knack for troubleshooting is essential.
- Excellent communication skills are required for internal staff /customers.
- Ability to manage company expectations is necessary.
- Commitment to maintaining high levels of customer satisfaction is expected.
- An estimated salary range of $80,000 - $110,000 per annum.
- A comprehensive benefits package.
- Ongoing training and development opportunities.
Prostaff Holdings is a leading provider of technical services. We are committed to delivering exceptional customer support and solutions that meet our clients' needs.
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