Transportation Coordinator
6 days ago
We're shaping the future of sustainable transport and seeking a dedicated professional to lead our transportation operations. As Transportation Coordinator, you'll be responsible for overseeing the Parts Department, ensuring profitability and customer satisfaction.
- About the Role:
- Manage a high-performing team, implementing performance appraisals, and taking subsequent actions to drive growth.
- Ensure required working hours are adhered to and maintain adequate trained staff levels.
Our customers expect exceptional service, which is why you'll focus on:
- Frequently following up on customer orders, particularly back orders and VORs, to provide timely feedback.
- Analyzing transactions to identify opportunities for service improvement.
- Responding promptly to customer queries and addressing their concerns efficiently.
You'll play a crucial role in maintaining agreed profit margins and return on investment by:
- Effectively managing budgetary expenses within established limits.
- Monitoring overhead expenses and ensuring they remain within set parameters.
- Streamlining credit control and price discrepancies management.
- Maintaining up-to-date stock levels and ensuring inventory remains in saleable condition.
As Transportation Coordinator, you'll actively work towards achieving an acceptable market share through:
- Implementing strategies to increase market share in line with our annual budget.
You'll be responsible for monitoring costs associated with VORs, purchasing bulk quantities as necessary, and adhering to Volvo's stocking prescription. Additionally, you'll ensure sufficient packing and maintain the integrity of our stock.
Compliance and Safety ProtocolsIt's essential to adhere to ISO 9001 standards and safety protocols throughout your area of responsibility. You'll also ensure that all processes are followed and safety regulations are upheld.
Requirements and QualificationsTo succeed in this role, you'll need:
- A Matric/N3 qualification or equivalent.
- Diploma in Warehouse management or at least three years' experience in warehousing.
The ideal candidate will possess:
- Excellent customer orientation skills.
- Strong teamwork abilities.
- Quality-oriented mindset.
- Self-motivation and strong interpersonal skills.
- Effective resource management.
- Leadership skills.
- Ability to plan and organize.
- Stock control expertise.
- Time management skills.
- Training analysis capabilities.
- Supervisory skills.
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