Supply Chain Excellence Manager

5 days ago


Durban, KwaZulu-Natal, South Africa Ntice Search Solutions Full time

Ntice Search Solutions is seeking a Supply Chain Excellence Manager to lead the optimization of our export and logistics business operations.

The Supply Chain Excellence Manager will be responsible for analysing current processes, identifying areas for improvement, and implementing effective solutions to enhance productivity.

Duties and Responsibilities:Process Analysis and Improvement:
  • Conduct thorough assessments of current logistics and supply chain processes, including transportation, warehousing, and distribution.
  • Develop and implement process improvements to enhance logistics operations.
  • Evaluate the performance of logistics partners and vendors - Analyse data to identify trends and areas for improvement.
Operations Management:
  • Strategically manage and monitor transportation, inventory, and warehousing processes.
  • Track shipments daily and respond promptly to any bottlenecks that may delay shipments. Develop innovative solutions to resolve issues and ensure on-time delivery to customers.
  • Collaborate with the Warehouse team to bring about great efficiencies within the export process.
Reporting and Analytics:
  • Produce regular reports on order statuses and shipment performance for Export Coordinators and Business Development Managers.
  • Analyse data to identify trends and areas for improvement.
  • Provide insights and recommendations to management based on analysis.
Customer Satisfaction:
  • Ensure communication flows with carriers, suppliers, and customers to resolve issues and ensure smooth operations.
Education and Experience:
  • Bachelor's degree in logistics, supply chain management, exports or a related field.
  • Advanced degree or professional certifications (e.g., APICS, Six Sigma) an added advantage.
  • Proven experience in logistics optimization, supply chain management, or operations management within the exports or logistics industry.
  • Strong analytical skills with proficiency in data analysis and interpretation.
  • Experience with business intelligence tools is desirable such as Qlik Sense.
  • Excellent problem-solving abilities and a track record of implementing innovative solutions to complex logistical challenges.
  • Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
  • Proven project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and drive results in a fast-paced environment.

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