Business Analyst

2 weeks ago


Cape Town, Western Cape, South Africa Consilio LLC Full time

About the Role

The Strategic Client Solutions Analyst will work closely with primary account managers to maintain and expand relationships with strategic clients. This role is responsible for providing key levels of assistance and analysis to support account management, retention, and growth initiatives.

Key Responsibilities

  • Protect existing business and grow total account revenue by ensuring compliance with client guidelines and workflows.
  • Support the account management team in preparing and coordinating contractual requirements, monitoring project communications, and analyzing data for reporting purposes.
  • Collaborate with cross-functional teams to provide general support to the account management team and clients as needed.
  • Attend regular client-level and project meetings, and participate in weekly SCS calls and internal meetings.

Requirements

  • Minimum 3-5 years of experience in the legal industry, preferably with global and/or Fortune 200 corporations.
  • Proficiency in Excel and PowerPoint.
  • 4-year degree from an accredited university.
  • Self-motivated and organized, with the ability to independently manage time and prioritize projects to meet deadlines.
  • Excellent written, verbal, and analytical skills, with the ability to articulate complex subject matter to non-technical audiences.

About Consilio LLC

Consilio LLC is a leading provider of eDiscovery, document review, and legal consulting services. We are committed to delivering exceptional client service and supporting the growth and development of our team members.



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