Guest Experience Ambassador

6 days ago


Centurion, Gauteng, South Africa Solenis Full time

Guest Experience Ambassadors are the face of Solenis, responsible for delivering exceptional guest experiences that exceed expectations. This role requires a warm smile, excellent communication skills, and a genuine passion for helping others.

Responsibilities include greeting and assisting guests, processing check-ins and check-outs, handling room assignments and modifications, and managing lost and found items.

You will also be responsible for maintaining accurate records, responding to guest inquiries, and communicating with other departments as needed.

To succeed in this role, you will need a positive attitude, excellent organizational skills, and the ability to work independently with minimal supervision.

Solenis is a company that values its employees and provides opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to join our team.

Requirements:
  1. Bachelor's degree in Hospitality or related field preferred;
  2. 1-2 years of experience in hospitality or related field;
  3. Excellent communication and interpersonal skills;
  4. Ability to work effectively in a fast-paced environment;
  5. Basic computer skills and familiarity with hospitality software;


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