Sales and Customer Engagement Representative
2 months ago
Job Title: Matriculants/Grade 11
Company: ULTRA GLIDE
Job Summary:
We are seeking a highly motivated and results-driven Sales and Customer Engagement Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling lifestyle products to customers, building and maintaining strong customer relationships, and achieving sales targets.
Key Responsibilities:
- Engage with customers: Promote and sell lifestyle products to customers, understanding their needs and preferences.
- Build and maintain relationships: Foster strong relationships with customers, providing exceptional customer service and support.
- Achieve sales targets: Meet and exceed sales targets, consistently delivering high-quality results.
- Provide customer support: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Cold calling: Effectively cold call customers to promote and sell lifestyle products.
- Objection handling: Handle customer objections effectively, providing clear and concise solutions.
Requirements:
- Verbal and written communication skills: Possess excellent verbal and written communication skills, able to effectively communicate with customers and colleagues.
- Emotional intelligence: Demonstrate strong emotional intelligence, able to understand and manage customer emotions.
- Collaboration and leadership: Ability to collaborate with, lead, and educate fellow staff members.
- Problem-solving and decision-making: Adept at analyzing facts, problem-solving, decision-making, and demonstrating good judgment.
- CRM knowledge: Practical knowledge of CRM, able to use and execute for higher-level or pipeline management efficiencies.
- Loan agreement understanding: Ability to understand and discuss the loan agreement with customers.
- Personal responsibility: Accepts personal responsibility for performance commitments and objectives, sets and maintains high professional/ethical standards, commitment, perseverance, and resilience.
- Team player: Strong team player with leadership potential.
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