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Process Excellence Specialist

2 months ago

Pretoria, Gauteng, South Africa Imizizi Full time
About the Role:

Imizizi is seeking a skilled Process Excellence Specialist to join our team. As a key member of our IT operations team, you will be responsible for providing technical support and services to our customers. Your primary focus will be on delivering operations support services, utilizing your analytical and problem-solving skills to ensure seamless service delivery.

Key Responsibilities:
  • Deliver operations support services to internal and external customers.
  • Provide technical guidance and support to team members.
  • Collaborate with cross-functional teams to ensure effective service delivery.
  • Maintain accurate records of incidents, problems, and changes.
  • Develop and implement process improvements to increase efficiency and reduce costs.