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Front of House Operations Specialist
2 weeks ago
Tsebo Solutions Group is seeking a highly skilled and experienced Front of House Operations Specialist to join our team.
The successful candidate will be responsible for providing exceptional customer service, managing the front of house services, and coordinating with internal stakeholders. This includes managing the day-to-day activities of our facilities, including scheduling, maintenance, and communication.
You will be working closely with our clients to understand their specific needs and preferences, and developing strategies to enhance their experience. In addition, you will be responsible for monitoring and reporting on key performance indicators (KPIs) related to customer satisfaction, quality, and efficiency.
A Bachelor's degree in Hospitality or a related field is required. 4-5 years of experience in a similar role preferred.
