Head of IT Operations Excellence

6 days ago


Sandton, South Africa Alexforbes Full time

The Head of IT Operations Excellence at Alexforbes is responsible for orchestrating the end-to-end delivery of transformative technology solutions. This role drives operational excellence by ensuring every phase from development and deployment to integration and change management is executed with precision, quality, and agility.

Key Responsibilities:

  • Define and drive the enterprise-wide technology delivery strategy, ensuring scalability, efficiency, and alignment with corporate goals.
  • Establish and govern a best-in-class delivery framework, incorporating Agile, DevOps, and continuous improvement methodologies.
  • Oversee the standardization of delivery models, ensuring they enable business agility and innovation.
  • Shape policies that enhance collaboration between business and IT teams, ensuring value-driven technology investments.
  • Define success metrics and key performance indicators (KPIs) for technology execution, efficiency, and business impact.

Requirements:

  • Extensive experience in technology delivery leadership, with a proven track record in software engineering, DevOps, and release management - 10 to 15 years' experience required
  • Strong experience in modernization of legacy environments, including cloud adoption, microservices, and re-platforming initiatives - 10 to 15 years' experience required
  • Expertise in agile, DevOps, and automation principles to drive high-performance delivery - 10 to 15 years' experience required
  • Sound knowledge of integration architecture and API management to enable scalable business solutions - 10 to 15 years' experience required
  • Experience managing large-scale delivery programs with a focus on operational excellence and continuous improvement - 10 to 15 years' experience required
  • Proven ability to collaborate with senior stakeholders, translating business objectives into actionable technology roadmaps - 10 to 15 years' experience required
  • Relevant Experience in the Financial Services Industry – 10 to 15 years' experience required

Our Culture:

  • We are committed to fostering a culture of innovation and continuous learning
  • We prioritize diversity and inclusion in our workplace
  • We offer opportunities for career growth and professional development


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