Technology Support Specialist
4 weeks ago
About Pure Placements
We are a forward-thinking company dedicated to client success, and we're looking for a skilled Technology Support Specialist - Cape Town to join our team.
Job Summary
The successful candidate will be responsible for providing on-site technical support to clients, diagnosing and resolving complex IT issues, and performing regular maintenance and updates to ensure optimal performance of client systems.
Key Responsibilities
- Provide technical support to clients via phone, email, and on-site visits.
- Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices.
- Collaborate with remote support teams to resolve escalated issues efficiently.
- Maintain accurate documentation of client systems and service activities.
Requirements
- Proven experience as an IT Field Services Technician or similar role.
- Strong knowledge of computer hardware, software, and networking.
- Proficiency in Windows and macOS operating systems.
What We Offer
- A competitive salary range of R20,000 to R25,000 CTC.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
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