Paralegal Specialist
3 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Paralegal Secretary to join our team at FirstRand Short Term Insurance. As a Paralegal Secretary, you will be responsible for providing administrative support to the Legal function, handling claims, actioning invoicing, drafting repudiation letters, and ensuring the accuracy and timeliness of all claims-related processes.
Key Responsibilities
- Increases operational efficiency and suggests solutions to enhance cost-effectiveness.
- Efficiently responds to queries and delivers duties accurately and timeously.
- Delivers tasks within agreed processes, timelines, and operating standards.
- Performs administrative functions in support of the Legal function, with a focus on handling claims, actioning invoicing, drafting repudiation letters, and ensuring the accuracy and timeliness of all claims-related processes.
- Complies with governance in terms of legislative and audit requirements.
- Maintains a comprehensive and up-to-date document library and provides support to the Legal team to source required documentation.
- Ensures all SLAs are managed accordingly and conducts spot checks on claims to ensure attorneys are servicing clients accordingly by maintaining up-to-date records of all claims, including status updates, deadlines, and resolutions.
- Manages personal development to increase own skills and competencies.
- Handles confidential and sensitive information with discretion and professionalism.
Requirements
- Matric and Legal Secretarial Diploma or Paralegal qualification.
- 2-4 years of relevant experience in Legal administration in a law firm, legal department, or legal insurance.
- Experience in Civil Law, Family Law, Labour Law, and Criminal Law.
- Experience with processing bills of costs.
- Familiarity with Law on Call and the service it provides to customers.
- Proficiency in legal terminology, procedures, and documentation.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Prioritizes tasks and manages multiple deadlines effectively.
- Proficiency in Microsoft Office Suite and software applications.
About Us
FirstRand Short Term Insurance is a leading provider of insurance solutions. We are committed to delivering exceptional service and value to our customers. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who are passionate about making a difference.
What We Offer
- Opportunities to network and collaborate.
- A challenging working environment that is progressive and agile.
- Opportunities to innovate and take ownership of projects.
How to Apply
If you are a motivated and organized individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
