Digital Security Specialist
1 month ago
We are seeking a skilled Digital Security Specialist to join our team at Bidvest Protea Coin. The successful candidate will be responsible for ensuring the smooth operation of our digital learning systems, providing technical support to users, and collaborating with various teams to deliver exceptional services.
About the RoleThis is a challenging role that requires strong technical skills, excellent communication abilities, and a keen eye for detail. As a Digital Security Specialist, you will be working closely with our IT staff, suppliers, clients, control room operators, and management to ensure seamless delivery of digital learning services.
Responsibilities:- System Maintenance: Program, configure, and maintain digital learning systems (DLS) and related software to ensure proper functionality and uptime.
- User Support: Provide first-line technical support to users experiencing issues with alarm systems and digital learning tools.
- Troubleshooting: Troubleshoot and resolve hardware, software, and network-related problems in a timely manner.
- Integration: Assist with the integration of new digital learning technologies or software updates.
- Performance Monitoring: Regularly monitor the performance of DLS platforms to identify potential issues.
- Record Keeping: Maintain accurate records of support issues, resolutions, and system updates.
- Collaboration: Work closely with technical staff, suppliers, clients, control room operators, IT teams, and management to ensure effective service delivery.
To be successful in this role, you will need:
- Proof of PSIRA certification
- Grade 12 or equivalent qualification
- Specific knowledge/experience and certification on CCTV and Access Control
- Knowledge of intruder alarms, CADDX, DSC, FBI, Telecom, IDS, PARADOX, COSMOS, and ProSys Roko net Intrusion Systems
- Sound knowledge of IP CCTV
- Excellent security equipment installation skills
- Excellent trouble-shooting and fault-finding skills
- Excellent written and verbal communication skills
- Own reliable transport
The estimated salary for this position is R350,000 per annum, based on industry standards and the location.
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