Quality Assurance Specialist

5 days ago


Cape Town, Western Cape, South Africa Fidelity Services Group Full time
Job Description:

Vacancy: Fitment Quality Inspector

We are seeking a highly skilled and experienced individual to join our team as a Fitment Quality Inspector. As a key member of our team, you will be responsible for ensuring the highest quality standards in the fitment of vehicle tracking equipment.

The successful candidate will have a strong understanding of motor electrical electronics and a proven track record of delivering high-quality results in a fast-paced environment.

Key Responsibilities:
  • Maintain and resolve customer-related issues related to fitment quality
  • Present and defend Fidelity Secure Drive's position on fitment-related issues
  • Contribute daily to our mission of earning a reputation for providing superior quality technology and information supported by first-rate service

The incumbent must uphold our promise to clients that we go beyond the expected.

Duties & Responsibilities:
  • Manage and maintain all allocated resources
  • Ensure cleanliness, roadworthiness, and safekeeping of vehicles
  • Complete stock takes and resolve missing stock issues
  • Monitor data usage and ensure devices are operational
  • Maintain uniform and ensure it is clean and presentable as per PSIRA
  • Provide operational support, including completing on-the-job training with technicians, attending to complaints, offering product support onsite and remotely, dealing with technical and client queries, assisting with fitments, and completing hardware installations to the highest quality and within required timelines
  • Repair, maintain, and install tracking systems
  • Implement new fitment techniques and specialized fitment methods
  • Ensure personal hygiene is maintained and company uniform is in good condition
  • Familiarize yourself with and adhere to applicable company policies and procedures
Requirements:
  • Matric
  • Driver's license (code B)
  • Clear Criminal Record
  • PSIRA Grade C
  • Trade test in motor electrical electronics or similar preferred
  • Auto-electricians qualification advantageous
  • At least 6-10 years' experience in the fitment of vehicle tracking equipment


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