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Point of Sale Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

Job Requirements

We are looking for a skilled Point of Sale Specialist to join our team in Richards Bay & Surrounding Areas. As a key member of our store operations team, you will be responsible for delivering exceptional customer service, maintaining high levels of accuracy during point of sale transactions, and ensuring the safe handling of cash.

Main Tasks

  1. To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  2. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  3. To ensure the safe handling of cash at all times.
  4. To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  5. To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
  6. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  7. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  8. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
  9. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Essential Knowledge

  • Planning and organising skills.
  • Problem-solving skills.
  • Strong customer orientation.