Senior Business Systems Analyst
1 month ago
**Business Analyst Training**
We are looking for a skilled Business Analyst to join our team at Boardroom Appointments.
The ideal candidate will have a strong background in business process documentation and experience in creating training materials.
Responsibilities:
- Ensure compliance with all processes for incidents, requests, and changes.
- Manage Service Level Agreements with global and regional vendors.
- Report on non-compliance with policies and governance requirements.
- Maintain good relationships with inter-departmental teams.
- Develop strategic roadmaps and deliver initiatives within expectations.
- Complete ad-hoc requests in a timely manner.
- Update and action items on SysAid.
Requirements:
- Matric [Grade 12] or equivalent.
- Relevant Technical/IT Degree or Diploma.
- At least 3 years experience in an end-user-facing role.
- Experience in business process documentation.
- Experience in creating training documentation.
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