Clinical Service Advisor

1 day ago


Durban, KwaZulu-Natal, South Africa findojobs-za Full time

Findojobs-za: A Career with Purpose

About Us

We are Discovery, a company that's passionate about making people healthier and enhancing their lives. Our culture is built on the foundation of innovation, collaboration, and customer-centricity.

Talent Pool: What You Need to Know

A talent pool is a database of qualified candidates who can be considered for future roles as soon as they become available. By applying for this position, you'll be entering our talent pool and will go through the standard recruitment process if a suitable opportunity arises.

Key Responsibilities

  • Provide world-class service to Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers via various servicing channels.
  • Support and resolve queries accurately and efficiently, primarily over the telephone.
  • Manage risk by using clinical knowledge and integrating it with scheme benefits and funding information.

Requirements and Qualifications

  1. Matric and a South African accredited Clinical Qualification.
  2. At least 6 months' experience in a customer services or clinical environment.
  3. Strong communication and time management skills.

Why Join Us?

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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