Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled Restaurant Manager to join our team at BGA Recruitment.
Duties & Responsibilities:- Provide exceptional service and attention to members and guests at all times.
- Communicate effectively with the Kitchen and members on food preparation, menus, functions, and timing.
- Assist in planning and implementing procedures for all Club Functions and Food & Beverage Events.
- Communicate fully with clients and guests, as well as the wait staff, on pre and post-function operations.
- Support the F&B Manager in day-to-day operations, administration, controls, and reporting on a professional level.
- Ensure all standard operating procedures for revenue and cost control are in place and consistently utilized.
- Deliver training to staff on different aspects of service and product knowledge.
- Help develop wine menus and regularly meet with beverage suppliers to source artisan wines and exciting products.
- Manage the weekly rostering of F&B Staff, including overtime and reporting staff hours with the F&B Manager.
- Ensure daily cleanliness and presentation of all Clubhouse Areas are according to the highest Standards, with specific attention to detail.
- Maintain the appearance, upkeep, and controls of all food and Beverage Equipment and assist in reducing breakages or shrinkage.
- Ensure overall cleanliness of Men's Locker room and Staff facilities.
- Report and ensure maintenance issues are resolved timeously and within budget.
- Assist with Monthly stock takes of all beverage areas and wine cellar.
- Host evening functions and cellar dinners, ensuring exceptional service throughout the member's/guest's dining experience.
- Assist in handling complaints and reporting to F&B Manager or General Manager for appropriate corrective action.
- Ensure Health and Safety regulations are upheld in both public areas and staff areas.
- Support the upholding of Company policies and procedures, reporting any problems that may arise with staff. Counsel and discipline accordingly.
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