Advanced IT Consultant

4 days ago


Johannesburg, Gauteng, South Africa Elite Search Full time

The Advanced IT Consultant role at Elite Search involves leveraging your expertise to provide strategic technical guidance and support to clients. As a seasoned professional, you will lead and manage a team of field support engineers, coordinate client visits, and serve as the escalation point for complex technical issues.

Main Accountabilities
  • Lead Technical Teams: Direct and manage a team of field support engineers to ensure effective issue resolution and timely completion of tasks.
  • Advise on Technical Matters: Offer expert advice on infrastructure management, security configuration, and advanced troubleshooting to clients.
  • Ensure Business Continuity: Develop and implement disaster recovery plans, ensuring business continuity and minimizing downtime.
  • Maintain Client Relationships: Foster strong relationships with clients through regular communication, proactive issue resolution, and a focus on delivering exceptional service.

Key Requirements:

  • Minimum 4 years of experience in a similar role within an MSP environment.
  • Microsoft certifications: MCSE or higher.
  • CompTIA certifications: A+ and Network+.
  • Extensive experience with Microsoft server environments and infrastructure.
  • Advanced knowledge of firewall configuration from scratch (Sophos preferred).
  • Strong expertise in virtualized environments (VMware, Hyper-V).
  • Experience with Veeam (or other) backup and recovery solutions.
  • SQL knowledge and experience.
  • In-depth knowledge of DNS and advanced networking concepts.
  • Proven experience with Microsoft 365 management, including tenant administration, admin center, and security admin center.
  • Experience planning and executing complete installation projects.
  • Strong problem-solving and critical thinking skills.


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