Senior Sales Operations Manager
1 week ago
The role of the Salesworx Specialist Sales Recruitment Internal Sales Manager is to manage and develop a team of internal sales professionals within the automotive industry. The successful candidate will have extensive experience in sales management, with a proven track record of delivering results and driving business growth.
About the Role:
- Develop, implement and manage sales activity levels within the department, including call volumes, CRM usage, customer call plan adherence, daily order intake and invoicing volumes, and customer service delivery.
- Achieve divisional sales targets, revenue and margin by effectively managing the internal sales team.
- Improve sales turnover and profitability of the division through effective leadership and management skills.
- Directly support the National Sales manager in all sales activities and fulfill the role of internal sales support for all key accounts.
Responsibilities:
- Set and achieve sales targets within the team.
- Monitor and drive the performance of the team against these targets.
- Develop and drive the internal sales team to achieve key sales metrics.
- Measure and control sales activity levels within the department.
- Provide customer service and sales skills training.
Requirements:
- Matric and/or Degree/Diploma specializing in Sales Management.
- Minimum 5 years internal sales management experience within a medium to large environment, preferably within a business-to-business trading sales environment.
Languages:
Interpersonal Skills:
- Good communicator with strong presentation and telephone sales skills.
- High levels of energy and ability to motivate and drive an internal sales team.
- Professional & well-groomed.
- High level of integrity and confidentiality.
- Commercially sound with excellent computer skills.
- Diligent with attention to detail.
- Driven, confident, self-motivated and results-oriented.
- Team player with excellent people management skills.
- Precise and responsible with good organizational skills.
- Possesses a continuous improvement culture.
- Displays a strong customer service ethic.
- Mature with ability to tolerate high levels of stress.
- Displays initiative with good levels of entrepreneurial spirit.
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