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Risk Mitigation Analyst

3 weeks ago

Cape Town, Western Cape, South Africa DigiCert Full time
Duties and Responsibilities

As a Linguistics Graduate (Spanish Speaker / Spanish Language), you will:

  • Review incoming application forms, validate and submit to DigiCert's technical department
  • Engage with external customers and internal stakeholders via phone, live chat, video calls, and email
  • Research customer organizations and verify contact details online
  • Identify, document, and alert managers of customer-call trends
  • Analyze validation test-data to determine whether systems or processes have met validation criteria