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Front Desk Administrator
3 weeks ago
A welcoming and efficient check-in experience for all guests is essential in ensuring their stay with ANEW Hotels & Resorts is a positive one. As a Receptionist, you will be responsible for processing guest registrations, handling transactions accurately and efficiently, and maintaining a professional atmosphere at the front desk.
Duties and Responsibilities:- Fully familiarize yourself with hotel policies and procedures to provide exceptional customer service.
- Maintain a tidy and organized workspace, including correspondence, dockets, and registration details.
- Receive guests in a polite, friendly, and efficient manner, ensuring they complete registration forms correctly.
To succeed in this role, you will require:
- A minimum of 1 year's experience in a reception or customer-facing environment.
- Tertiary qualification in Hospitality or Tourism Management, although not essential.
- Excellent communication skills and ability to work effectively as part of a team.
This role is based in Gauteng, Benoni, and involves working in a fast-paced, dynamic environment. You will be required to maintain a high level of grooming, body language, and posture at all times.
