Senior IT Infrastructure Specialist

4 days ago


Sandton, South Africa Yellosa Full time

At Yellosa, we are seeking a highly skilled Senior IT Infrastructure Specialist to join our team. As a key member of our technical support group, you will be responsible for delivering exceptional customer service while troubleshooting and resolving complex hardware and software issues on desktops, laptops, printers, scanners, and other peripherals.

Key Responsibilities:
  • Provide timely and effective support via email, phone, or remote assistance when required.
  • Diagnose and resolve hardware and software issues using active directory principles.
  • Install, configure, and maintain Windows 10/11 and associated software suite (Office 365, OneDrive, SharePoint, AzureAD).
  • Maintain accurate documentation of IT inventory, software licenses, and configurations.

The ideal candidate will possess excellent problem-solving skills, with the ability to work independently in a fast-paced environment. A strong understanding of ITIL processes and experience adhering to them in a production environment is also essential.

We offer a comprehensive benefits package, including competitive salary, paid time off, and opportunities for professional growth and development. If you are a motivated and results-driven individual looking for a challenging role, please submit your application.



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