Impact Account Advocate

7 days ago


Cape Town, Western Cape, South Africa Impact Full time

Required Skills and Qualifications:

  • 2+ years of experience in front-end web development or technical customer support
  • Proven track record of solid technical troubleshooting skills
  • University degree in computer science or mathematics
  • Experience in customer support within the SaaS industry
  • Familiarity with the affiliate market ecosystem
  • Basic understanding of business processes to empathize with client needs
  • 'Superuser' level understanding of the internet and Google-Fu mastery
  • Detail-oriented with excellent time management skills
  • Customer-centric with a passion for delivering exceptional experiences
  • Excellent verbal and written communication skills
  • Able to break down complex topics into digestible explanations
  • Data analysis skills for insights


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