Commercial Insurance Specialist

2 days ago


Pretoria, Gauteng, South Africa Sanlam Limited Full time

Sanlam Limited is a leading insurance company in Southern Africa, with a passion for delivering exceptional customer experiences. We are seeking a highly skilled Commercial Insurance Specialist to join our team.

The role of the Commercial Insurance Specialist involves providing end-to-end service and support to brokers, including servicing broker requests, providing telephonic and email support, and dealing with general insurance and policy-specific enquiries.

This includes:

  • Issuing new policies, maintaining existing ones, renewing, and managing agri aspects of policies.
  • Resolving insurance queries within required timeframes and ensuring compliance with regulatory requirements.
  • Following up with clients when policies are cancelled to understand reasons and attempt to retain them.

To be successful in this role, you will need excellent verbal and written communication skills, strong interpersonal skills, and the ability to work efficiently and adhere to quality standards.

We are committed to achieving transformation and embracing diversity, and our Employment Equity plan and targets will be considered as part of the selection process.



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