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Product Strategy Director

2 weeks ago

Randburg, Gauteng, South Africa Trs Staffing Solutions Full time

Built on WordPress, WooCommerce empowers anyone to sell anything. We partner with global technology brands integrating their services with WooCommerce to provide all the tools businesses need to run and grow their online stores.

As part of the Automattic family, WooCommerce is fully distributed, with no physical offices. The flexibility and autonomy that come with working from home are in our DNA–we provide benefits and resources to support your growth while doing your best work from anywhere in the world.

About the Role:

We're looking for a Product Strategy Director for the Payments group within WooCommerce. In this role, you will report to the Head of Product and lead a team of product directors, overseeing payment products and platform.

You will drive the strategic direction of merchant and consumer-facing payment products, as well as the platform strategy that powers these products. You will guide the vision, direction, and priorities to enhance and transform the experience of our payments and checkout products. You will partner closely with cross-functional teams and leadership across engineering, design, marketing, operations, customer success, business development, and sales to build alignment in business and product strategy.

Responsibilities:
  1. Collaborate with cross-functional stakeholders and payments leadership to set product strategy and vision for the payments product area that is aligned with overall strategy.
  2. Lead a team of Product Directors to help them develop and deliver on roadmaps to realize the strategy and goals.
  3. Collaborate as a key member of the Product Leadership Team, ensuring alignment between the Payments product roadmap and WooCommerce's overall product strategy.
  4. Contribute to the development of the broader product vision and strategy, sharing insights and fostering synergy across product areas.
  5. Drive growth of active users and establish our products as the top option for WooCommerce stores.
  6. Increase payment volume of WooCommerce's payment products through a combination of new active users and better same store sales by providing relevant and high-converting checkout experiences.
  7. Talk to customers – merchants, developers, and shoppers – to understand their most important needs.
  8. Own our payments product strategy, roadmap, track metrics, optimize performance, and report progress.