Telecommunications Infrastructure Manager

2 weeks ago


Midrand, Gauteng, South Africa ikeja Full time
Job Summary
We are seeking a highly skilled Senior NOC Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our network infrastructure. This includes monitoring field teams, PRTG monitoring, escalations, APEX support, and node management. The ideal candidate will possess strong analytical skills and excellent communication abilities.

Key Responsibilities
The successful candidate will be responsible for:
  • Monitoring field teams for escalations and assistance requests.
  • Frequent monitoring of PRTG during shifts to identify offline sites/sectors.
  • Escalating down, flapping, or restoring sites to the Internal NOC and Tower Down group.
  • Providing assistance on Apex with complex issues escalated from Senior engineers.
  • Migrating clients to sectors with available capacity and collaborating with mast engineers to plan and implement new sectors.


Requirements
Candidates must have 34 years of experience in a NOC role and hold a 1 network qualification. They should also have experience with Ubiquiti, Cambium, or related wireless vendors, as well as a good understanding of IP networking, dynamic routing protocols, and ISP design networks. Strong analytical skills and the ability to handle escalations in the absence of the NOC Manager are also essential.

Why Join Us?
iKeja is a fast-growing tech company that is dedicated to bridging the digital divide and unlocking the potential of underserved communities. We offer a competitive compensation package, including health insurance and a provident fund. We also provide access to an online wellness platform, offering free and confidential support from licensed therapists. The opportunity to grow both personally and professionally is also available.

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